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How We Protect Your Privacy on linerogel

When you open an account with us, your personal information—from your withdrawal address to your payment method—is encrypted and stored securely.

Encrypted account storageDANA, OVO, GoPay, QRIS verifiedData retention clarity

Explore the Lobby Read FAQ

What We Collect and Why

linerogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account registration requires name, email, date of birth and phone number so we can verify your identity and process withdrawals correctly. When you deposit or withdraw through DANA, OVO, GoPay or QRIS, we record the transaction details and timestamp to comply with payment reconciliation. Device

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information—browser type, IP address, login time—helps us detect unauthorised access and protect your account. We retain this data for the duration of your account plus 24 months after closure, where local law permits. If you request deletion of non-essential data before account closure, contact our support
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team via the channels listed below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Privacy Questions – How to Contact Us

Live Chat Open your account and head to the lobby chat icon in the top right. Our support team responds in English and Indonesian, available daily from 08:00 to 22:00 Jakarta time.

Email Support Send privacy concerns to [email protected]. Include your account username and the specific question. We reply within 24 hours on business days.

In-Account Requests Log into your account, go to Settings, then Account Security. You can request a copy of your data or ask for corrections to your profile directly from there.

HOW WE SECURE YOU

Data Security and Account Access on linerogel

Encryption Standard

All account data travels through SSL/TLS encryption. When you log in or make a withdrawal via DANA, OVO, GoPay or QRIS, the connection is always encrypted end-to-end so no third party can intercept your information.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your game preferences and payment method. Analytic cookies help us see how the lobby performs. You can disable non-essential cookies in your browser settings without losing account access.

Two-Factor Authentication

Once you open your account, enable 2FA in Settings to add a second verification step at login. You'll receive a code via email or SMS, making unauthorised access nearly impossible.

Data Retention Windows

We keep active account data for the life of your account. After closure, we retain transaction records and logs for 24 months to fulfil legal and payment obligations, then delete them securely.

Third-Party Sharing

We share your payment details only with DANA, OVO, GoPay and QRIS processors to complete your deposit or withdrawal. We never sell your data to marketing firms or other unrelated services.

Data Change Requests

If your phone number, email or withdrawal address changes, log in and update your profile in Account Settings. Changes take effect immediately for future logins and withdrawals.

Privacy Policy FAQ

Your active account data is archived immediately. We keep transaction history and login logs for 24 months to comply with payment and regulatory records, then securely delete everything else. You can request early deletion of non-essential data by contacting support.

Yes. Log into your account, go to Settings, then Account Security, and select 'Download My Data'. We'll prepare a report of all stored information linked to your account and email it to you within 48 hours.

Your payment details never reach our servers in raw form. When you choose a method in the chip row and deposit, the transaction is encrypted and routed directly to the payment processor. We only see the confirmation status and amount.

No. We do not sell, trade or rent your personal information. We share data only with DANA, OVO, GoPay and QRIS to process your payment and with legal authorities where local law permits or requires.

Change your password immediately and contact our support team via live chat or email. If you had 2FA enabled, an unauthorised login attempt would have been blocked. We investigate suspicious activity and can reverse fraudulent transactions within 72 hours.

We retain transaction records for 24 months after account closure, and indefinitely while your account is active. You can download your transaction history at any time from the Wallet section in your account lobby.

You can disable non-essential and analytic cookies in your browser settings. Session and functional cookies are required for login and basic lobby features. Opting out of analytics does not affect your ability to play or withdraw.

How We Protect Your Privacy on linerogel

Privacy Questions – How to Contact Us

Data Security and Account Access on linerogel

Encryption Standard

Cookie Use

Two-Factor Authentication

Data Retention Windows

Third-Party Sharing

Data Change Requests

Privacy Policy FAQ

01 What happens to my data if I close my account?

02 Can I see what personal information linerogel has about me?

03 How safe is my payment method—DANA, OVO, GoPay, QRIS—when I deposit?

04 Does linerogel sell my data to other companies?

05 What if someone accesses my account without permission?

06 How long does linerogel keep my transaction history?

07 Can I opt out of cookies or analytics tracking?

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